Service

We understand that our customers may need help at any time, which is why we offer 24/7 online services.

Our team is always available to address inquiries or concerns related to our products and services.

We recognize that certain issues can only be resolved through on-site support, which is why we provide skilled engineers to travel to our customers' locations for machine installation, commissioning and repair.

Should any problems arise, our engineers can quickly diagnose and repair the machine to minimize downtime and maximize productivity.

We offer comprehensive training courses at our head office to enable our customers to make the most of our machines. We cover everything from basic operation to advanced troubleshooting to ensure our customers are fully trained and competent.

We stand behind the quality and reliability of our machines, which is why we offer a 1-year warranty.  

In addition, we offer wearing parts, which we provide to enable our customers to maintain and extend the life of their machines, reduce maintenance costs and minimize downtime.